ecoMVMNT

Swytch PAS & Arm

I rarely write reviews, but I felt compelled to share my experience with Paul Bolte of ecoMVMNT. Even though I purchased my Swytch product directly from the manufacturer in the UK and not from this company, the owner went above and beyond to help me every step of the way. While the customer service on the Swytch website was sorely lacking, he more than made up for it. I was so thrilled to find a Canadian company who sold this product and could help!

From answering my questions, contacting Swytch directly on my behalf, to guiding me through the entire process, he was patient, knowledgeable, and genuinely invested in making sure everything worked out. He had absolutely no obligation to help me, yet he consistently gave his time and expertise without expecting anything in return.

In a world where exceptional customer service can be hard to find, his kindness, integrity, and generosity truly stood out. He is an incredible human being who genuinely cares about helping people. If you’re considering doing business with this company, I can’t recommend them highly enough. Thank you for your outstanding support and for reminding me that there are still people who put others first.

Also….I love my Swytch…it’s still my bike, but with a little extra help if I need it!

I studied up for the best kit to add to my senior mother's favourite bike. She just needs a boost here and there, and security if her legs get wobbly.
I anticipated having to use some fabricating skills to get it running (some others have troubles with certain bikes) but not with the Roll. The only mod was taking off the clip for the PA sensor.
I took it for a test ride, played with the programming on the LED display, and have confidence that my mom will safely operate this unit for her specific needs. She does not want to go fast or accelerate quickly - although with wheel and power settings, this can be peppy (clocked 31km/hr into a mean north wind on the flat) for a 250W motor.

Communication with the company is choice...product shipped from Canada, way faster than expected considering my super remote location.

(I am not a bike savvy mechanic, tho a capable tinkerer, my concern was the tire size fitting the motor rim, from Nimbus tire on a 30mm to a 24mm on the 27.5 - it wasn't a problem)

This lightweight motor pedal assist (or throttle only) unit is perfect to maintain a safe and easy to secure bicycle for my mother to continue enjoying exercise and exploration of her area.

I purchased the Swytch kit for my bike. It was easy to install and great for a little help when pedaling. Customer service is what makes this review a 5 stars. Paul from ecoMVMNT quickly responded to my emails and followed up with me until the kit was installed on my bike. Great customer service experience. Will be coming back for other products!

I found Paul very knowledgeable and helpful explaining the products. Service was excellent and the E-kits are well made.

Compact and works A1

I discovered Swytch through Paul from ecoMVMNT. Ordering Swytch was straightforward, and my kit arrived quickly. The setup required a few modifications which Paul and the highly responsive Swytch customer service team helped me through. Paul answered my questions throughout, took my satisfaction personally and I am 100% happy with my purchase. A top-notch experience!

J’ai acheté le casque Lumos Ultra MIPS pour être plus visible et me sentir plus en sécurité à vélo. Dès les premières sorties, je l’ai trouvé confortable, bien ajusté et rassurant. Les lumières sont efficaces et ajoutent une vraie présence sur la route. Un casque innovant … brillant…smart!

The helmet is great and the service was stellar. I will certainly shop with ecomvmnt again, and I recommend the helmet.

Assistance exemplaire et produit de qualitée sont les points fort chez EcoMVMNT.
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I truly can say i had a great experience. Every doubt was solved, options were recommended, and customer attention was amazing. Its uncommon to find such dedicated business. I had zero issues so far, but I know i can contact them and I will get help. 10 out of 10

I'm enjoying the Swytch GO+ very much as it added the gentle push I needed to overcome the hills on my way to and from work. Thanks so much to the crew at ecoMVMNT and especially Paul B. who provided excellent customer service and support during the purchase and installation. I would highly recommend the product and the company to whoever is thinking of making the Swytch.

Hard to find Lumos Helmet… Delivered expeditiously and with great follow up

Excellent communication and service. Responses were timely and clear and helpful. Follow-up was personal and very professional. I would highly recommend this business to anyone looking to stay with Canadian suppliers/businesses.

EcoMvmnt provides excellent customer service and stands behind the products sold,