I had a very positive experience getting my Briiv here with Ecomvmnt. Their customer service was attentive and consistent and helped me through the process. The delivery was quick and it came in pristine condition. The set up is very easy and the app is definitely recommended to get the best out of your new equipment, just check your VPN when connecting the units to Wifi, this can be a little bit of a faff. It comes with a years worth of supplies also which is highly valued. I would recommend Briiv and Ecomvmnt in the future as both are reliable brands.